About Horizon BCBSNJ Dental

Horizon Blue Cross Blue Shield of New Jersey Dental Programs are part of a family of products offered by Horizon Blue Cross Blue Shield of New Jersey, one of the area's largest health insurers with 70 years of experience, now serving over 3.1 million health care members. More than 1 million dental members are enrolled with Horizon BCBSNJ and its subsidiaries. Horizon BCBSNJ Dental Programs are part of a powerful regional dental organization poised to meet the challenges of the ever-changing dental care market and deliver exceptional service to the regional business community. The organization is proud of a dental account retention rate that exceeds the industry standards. Whom We Serve

Horizon BCBSNJ Dental Programs provide a diverse product portfolio of innovative, freestanding dental benefit programs to individuals and groups with headquarters in New Jersey. Our members have access to an extensive network of participating dentists in our regional service area, including the 21 counties of New Jersey; the five boroughs of New York City (Manhattan, Staten Island, the Bronx, Queens, and Brooklyn) and Nassau, Suffolk, Orange, Westchester, and Rockland counties in New York; and in Bucks, Montgomery, Philadelphia, Delaware, and Chester counties in Pennsylvania. Members also have access to an extensive national network of over 60,000 participating dentists.

What Makes Us Special

We never lose sight of the fact that dental is our one and only priority. Horizon BCBSNJ Dental Programs are administered by a staff of experienced and dedicated dental specialists, from our own sales and account team to our underwriting, marketing, claims payment and product development specialists.

Our customer service representatives:

• Have prior experience in the dental industry.
• Are available to locate participating dentists for members.
• Process 98 percent of claims within 14 days, with 98 percent accuracy.
• Have an average speed of answer of 22 seconds per phone call.

We offer our members:

• Affordable rates.
• World-class customer service.
• Easy access to a strong regional network and an extensive national network of over 60,000 participating dentists.
• Quick search for participating dentists through our Web site.
• Easy-to-understand Explanations of Benefits (EOBs).

Our Success

Year after year, our new sales and account retention continue to exceed expectations. Over 11,000 businesses, school boards, municipalities, and other dental plan sponsors have chosen the dental plans of Horizon BCBSNJ Dental Programs.